Privacy Policy

This Privacy Policy (“Policy”) describes how Sweet Pea 3D/4D Ultrasound LLC (“Company,” “we,” or “us”) collects, uses, shares, and protects your personal information. This Policy applies to services offered through sweetpea3d4dultrasound.com and interactions across all channels, including our website, email, phone, and SMS communication.

 

By using our website or services, you agree to the terms of this Privacy Policy.

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Data Collection

We collect personal and usage data to deliver our services effectively and safely. You may provide personal information when you:

 

• Book an ultrasound appointment

• Submit a form on our website

• Communicate with us via phone, SMS, or email

• Complete a purchase or payment

• Subscribe to promotional emails or texts

 

Information we may collect includes:

 

• Full name

• Email address

• Phone number

• SMS opt-in preferences

• Billing and payment details

• Age (non-identifiable demographic info)

 

We may also collect non-personal data automatically, including:

 

• IP address

• Device type and browser

• Pages visited and time on site

• Referring websites

• Session timestamps and usage behaviors

 

Data Use

We use your data to:

 

• Schedule, confirm, and manage your ultrasound appointments

• Communicate about services you’ve requested

• Send appointment reminders and service updates via SMS (with your consent)

• Process transactions and billing

• Send promotional offers (with explicit opt-in consent)

• Respond to questions or customer service requests

• Improve the quality of our services and digital platforms

• Comply with legal obligations or resolve disputes

 

We may also use your data for any purpose clearly disclosed at the time you provide it or with your consent.

 

Data Sharing

We do not sell, rent, or lease your personal information to third parties. SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

 

We may share your data with select third-party vendors who support business operations such as payment processing, scheduling software, and SMS communication platforms. These vendors are contractually obligated to keep your information secure and use it only to provide the agreed-upon services.

 

SMS Consent & Data Sharing:

If you opt in to receive text messages from us, we will use your phone number only for purposes directly related to your care, such as appointment reminders, confirmations, and service updates.

 

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

 

We may also disclose your data:

 

• To comply with legal or regulatory requirements

• To protect the rights or safety of our business, clients, or others

• As part of a business transfer in the case of a merger or acquisition

 

User Rights

You have the right to:

 

• Access the personal data we hold about you

• Correct or update your information

• Request deletion of your data, subject to legal exceptions

• Withdraw consent for marketing emails or SMS

• Opt out of text messages at any time by replying “STOP”

 

Deletion Exceptions

We may retain certain data if necessary to:

 

• Complete services or transactions you’ve requested

• Prevent fraud or resolve disputes

• Comply with recordkeeping or legal requirements

• Support internal operations in accordance with applicable law

 

To request data access or deletion, contact us using the information below.

 

Data Protection

We implement administrative, technical, and physical safeguards to protect your personal information, including:

 

• SSL encryption for online forms and transactions

• Restricted access to sensitive systems

• Staff training and internal data protection protocols

• Monitoring for unauthorized access and potential vulnerabilities

 

While we follow best practices, no digital system is 100% secure. We encourage you to use caution when sharing sensitive information online.

 

Cookies and Tracking

We may use cookies, analytics tools, and tracking technologies to enhance site performance, personalize user experience, and gather insights about how our site is used.

 

You can control or disable cookies via your browser settings, though doing so may affect functionality.

 

Third-Party Links

Our website may include links to external websites not operated by us. We are not responsible for the content or privacy policies of those third parties and encourage you to review their practices before submitting any information.

 

Children Under Thirteen

We do not knowingly collect personal information from individuals under age 13. If you are under 13, please use the site only with a parent or guardian’s supervision.

 

Policy Updates

We may revise this Privacy Policy from time to time. When changes are made, we will update the effective date at the top of this page. Continued use of our site or services after any changes are posted constitutes your acceptance of the updated terms.

 

Contact Information

If you have questions or would like to exercise your rights under this Policy, please contact us:

 

Sweet Pea 3D/4D Ultrasound LLC

3108 Cleary Avenue, Suite 205

Metairie, LA 70002

cristina@neworleansultrasound.com

(504) 500-7870